The Manager’s Communication Toolbox

The Manager’s Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals. Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager…

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The Right Skills for the Job?: Rethinking Training Policies for Workers

The Right Skills for the Job?: Rethinking Training Policies for Worker Creating jobs and increasing productivity are at the top of agenda for policymakers across the world. Knowledge accumulation and skills are recognized as central in this process. More-educated workers not only have better employment opportunities, earn more, and have more stable and rewarding jobs,…

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Staff Development: A Practical Guide

Book Description Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly…

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Team working skills for social workers

Book Description Release Date: 1 Jun 2013 | ISBN-10: 0335246052 | ISBN-13: 978-0335246052 | Edition: 1 Social workers are members of teams and need to work in collaboration with colleagues and other professionals in order to practice effectively.This book explores the dynamics present when people work together, the roles individuals play and the skills necessary for effective teamworking in the context of…

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Coaching and Mentoring at Work: Developing Effective Practice

Book Description Publication Date: January 1, 2012 | ISBN-10: 0335243851 | ISBN-13: 978-0335243853 | Edition: 2 The new edition of this popular, practical and authoritative book has been revised and updated throughout, with two new chapters. It features: Nine key principles of effective coaching and mentoring, showing how to apply them Broader and deeper discussion of approaches to coaching and mentoring Answers…

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Leadership Development: How To Think and Communicate as a Leader

Leadership Development: How To Think and Communicate as a Leader Paperback John Mitchell is an established international thought-leader and practitioner of leadership development. For more than two decades he has guided the development of senior business leaders around the world. In this book he shares theories and practices developed through global leadership development work with…

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